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Hotel Merian am Rhein
Self-check-in
Our self-check-in allows you flexible and straightforward access to your room around the clock. Thanks to the latest technology, you can check in easily and quickly whenever it suits you, and enjoy the view of the Rhine in Basel.
Your Self-Check-In – Flexible and Easy
Make your arrival more flexible than ever! With b_smart’s self-check-in, you decide when and how to check in—completely hassle-free and with no waiting time.
Our intuitive terminal guides you through the check-in process in just a few simple steps. Whether you’ve already booked or are arriving spontaneously, the system adapts to your needs.
Experience a modern concept that gives you independence and makes your stay even more enjoyable. Right after check-in, you'll receive your room key and can start relaxing immediately.
It’s that simple:
Select your preferred language at the terminal.
Enter your reservation number or choose an available room.
Confirm your personal details.
Pay directly at the terminal (if required).
Your room key is issued instantly—enjoy a stress-free stay!
Make your arrival more flexible than ever! With b_smart’s self-check-in, you decide when and how to check in—completely hassle-free and with no waiting time.
Our intuitive terminal guides you through the check-in process in just a few simple steps. Whether you’ve already booked or are arriving spontaneously, the system adapts to your needs.
Experience a modern concept that gives you independence and makes your stay even more enjoyable. Right after check-in, you'll receive your room key and can start relaxing immediately.
It’s that simple:
Select your preferred language at the terminal.
Enter your reservation number or choose an available room.
Confirm your personal details.
Pay directly at the terminal (if required).
Your room key is issued instantly—enjoy a stress-free stay!
Check-in & Check-out
Check-in vor Ort
Mobile Check-in
Check-out
FAQ on Self-Check-In
Your room will be available from 3:00 PM. On your departure day, please check out by 11:00 AM.
Credit cards, debit cards, and contactless payments are accepted.
If you lose your room key, you can easily get a replacement:
Go to the self-check-in terminal.
Select your language.
Tap on “Replacement Card.”
Choose the option “I lost my room key.”
Enter your reservation number.
Your new room key will be issued.
No, check-out is not required. You can simply drop the room card in a return box before departure as payment is already made at check-in.
Yes, our team is available to assist you by phone 24/7. You can call the phone number provided on the terminal at any time for support. In some locations, a voice terminal ("24-hour hotline") is also available at the main entrance.
with certain extras
Self-check-in Around the Clock
Flexible check-in at Any Time of Day
Check in comfortably and independently whenever it suits you.
Highspeed Wi-Fi Included
Free Internet throughout the Hotel
Stay connected with our fast Wi-Fi.
Perfect Location by the Rhine
In the Heart of Basel
Ideal for exploring and relaxing by the water.
